This week, David Wright is joined by Michele Buschman, Chief Information Officer of American Pacific Mortgage, to discuss leveraging technology to improve mortgage lending.
Key Takeaways:
(03:16) Partner across business silos for a healthy company.
(08:13) Building solutions from scratch.
(17:31) Prioritize family over work demands.
(24:37) Fail fast and learn from mistakes.
(26:22) Standardize processes before automating them.
(29:34) Provide omnichannel mortgage experiences.
(36:03) Enable exception-based mortgage processing.
Resources Mentioned:
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