This week, David Wright is joined by Michele Buschman, Chief Information Officer of American Pacific Mortgage, to discuss leveraging technology to improve mortgage lending.

Key Takeaways:

(03:16) Partner across business silos for a healthy company.

(08:13) Building solutions from scratch.

(17:31) Prioritize family over work demands.

(24:37) Fail fast and learn from mistakes.

(26:22) Standardize processes before automating them.

(29:34) Provide omnichannel mortgage experiences.

(36:03) Enable exception-based mortgage processing.

Resources Mentioned:

Jesus, CEO

American Pacific Mortgage

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