This week, David Wright is joined by Gene Kim, the author and researcher behind “The Phoenix Project” and “The DevOps Handbook,” to discuss wiring organizations for high performance.
Key Takeaways:
(02:55) Study how high performers achieve great outcomes.
(08:02) Design humane and helpful user experiences.
(15:46) Segment work to enable independence.
(21:20) Leaders should enable joint problem-solving.
(29:34) Amplify signals to catch issues early.
(37:05) Lead with courage, not fear.
(39:23) Seek out people who are smarter than you.
Resources Mentioned:
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