This week, David Wright is joined by Rolando Cabral, Chief Information and Transformation Officer at Springfield Clinic, to discuss:
- How listening makes people better leaders.
- Why when teams are happy, they will go the extra mile for a leader.
- Why clinicians find user interfaces and workflows hard to learn, and how software development does not represent their needs.
- How care providers are burnt out because of the burden of paperwork.
- The need to make collected data helpful to clinicians making decisions at the point of care.
- How solutions can reduce the costs of transcription and coding in healthcare.
- How Springfield Clinic is exploring an AI-based notetaker, DAX Express.
- Rolando’s four pillars of digital change: communication, relationship, training and improving the capability of the IT team.
Resources mentioned:
How To Win Friends and Influence People by Dale Carnegie
https://twitter.com/SpfldClinic | @SpfldClinic
https://twitter.com/RolandosLogbook | @RolandosLogbook
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