Disruptive Innovators

Digital Transformation in Financial Services with Jan Husby of PRA Group

Digital Transformation in Financial Services with Jan Husby of PRA Group

This week, David Wright is joined by Jan Husby, Chief Information Officer of PRA Group, to discuss leveraging technology and data to improve customer experiences in the financial services industry. Key Takeaways: (02:48) Start simple when implementing new technology to allow for learning and flexibility. (06:29) Develop trust in your own judgment through experience. (12:17) A clear vision attracts talent and…

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Leaders Create Organizational Wiring with Gene Kim

Leaders Create Organizational Wiring with Gene Kim

This week, David Wright is joined by Gene Kim, the author and researcher behind “The Phoenix Project” and “The DevOps Handbook,” to discuss wiring organizations for high performance. Key Takeaways: (02:55) Study how high performers achieve great outcomes. (08:02) Design humane and helpful user experiences. (15:46) Segment work to enable independence. (21:20) Leaders should enable joint problem-solving. (29:34) Amplify signals…

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New Tech, New Thinking: Adapting Mindsets in Times of Change with Niraj Patel of Greystone

New Tech, New Thinking: Adapting Mindsets in Times of Change with Niraj Patel of Greystone

This week, David Wright is joined by Niraj Patel, Chief Information Officer of Greystone. They discuss staying positive during difficult times, embracing discomfort to grow and collecting data to revolutionize the customer experience. Key Takeaways: (07:07) Doing the right thing leads to success. (14:36) Core principles learned early stay with you. (17:44) Ask leaders for help to grow in new…

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Communication Is Key in Times of Change with Jeff Hibbard of Truliant Federal Credit Union

Communication Is Key in Times of Change with Jeff Hibbard of Truliant Federal Credit Union

This week, David Wright is joined by Jeff Hibbard, Chief Digital Officer of Truliant Federal Credit Union, to discuss digital transformation and leadership in the credit union space. Key Takeaways: (03:25) Adapt plans as needed instead of sticking rigidly to them. (04:31) Have vision, but be ready to pivot strategies. (11:16) Effective communication is critical for major initiatives. (15:43) Managing…

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The Human Side of Healthcare Technology with Andrew Raynes of Royal Papworth Hospital NHS Foundation Trust

The Human Side of Healthcare Technology with Andrew Raynes of Royal Papworth Hospital NHS Foundation Trust

This week, David Wright is joined by Andrew Raynes, Chief Information Officer of Royal Papworth Hospital NHS Foundation Trust, to discuss leading with humility in healthcare and the importance of people in digital transformation. Key Takeaways: (03:34) Have a plan, stick to it and have the courage to carry it out. (05:14) Focus on people, not just technology. (10:36) Live…

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Upskilling for the Future: Preparing People for Progress with Abdullah Birdsong of Novant Health

Upskilling for the Future: Preparing People for Progress with Abdullah Birdsong of Novant Health

This week, David Wright is joined by Abdullah Birdsong, Director of Business Modeling and Transformation at Novant Health, to discuss the innovation of the current health system and the importance of resilience. Key Takeaways: (01:41) Be proactive and open to emerging partnerships. (07:08) Link a personal mission to help lives. (13:29) Turn professional setbacks into rebounds. (19:09) Develop patience and…

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Balancing Innovation and Regulation in Mortgage Banking with Michele Buschman of American Pacific Mortgage

Balancing Innovation and Regulation in Mortgage Banking with Michele Buschman of American Pacific Mortgage

This week, David Wright is joined by Michele Buschman, Chief Information Officer of American Pacific Mortgage, to discuss leveraging technology to improve mortgage lending. Key Takeaways: (03:16) Partner across business silos for a healthy company. (08:13) Building solutions from scratch. (17:31) Prioritize family over work demands. (24:37) Fail fast and learn from mistakes. (26:22) Standardize processes before automating them. (29:34)…

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Living Life Without Expectations: A Path to Personal Freedom with Duleep Wikramanayake of SimonMed Imaging

Living Life Without Expectations: A Path to Personal Freedom with Duleep Wikramanayake of SimonMed Imaging

This week, David Wright is joined by Duleep Wikramanayake, Vice President of Information Technology at SimonMed Imaging, to share his insights on personal growth, leadership and the importance of honesty and transparency in life and career. Key Takeaways: (03:01) Keep your word impeccable; actions matter most at the end of the day. (09:23) It just takes effort to get better.…

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Healthcare’s Existential Crisis and the Path Forward with Dr. Zeev Neuwirth

Healthcare’s Existential Crisis and the Path Forward with Dr. Zeev Neuwirth

This week, David Wright is joined by Dr. Zeev Neuwirth – Healthcare Executive and Author – to discuss the most critical challenges, trends and solutions in the healthcare industry. Dr. Neuwirth is also the founder, producer and host of Creating a New Healthcare Podcast and the author of Reframe Healthcare and Beyond The Walls. Key Takeaways: (02:08) Our healthcare system fails…

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Empowering Clinicians To Improve Patient Outcomes with Pablo Pantaleoni of LifeStance Health

Empowering Clinicians To Improve Patient Outcomes with Pablo Pantaleoni of LifeStance Health

This week, David Wright is joined by Pablo Pantaleoni, Chief Digital Officer of LifeStance Health to discuss improving access to mental healthcare through technology. Key Takeaways: (01:18) Seek people smarter than yourself to gain valuable new perspectives. (05:42) Don’t stay in unfulfilling jobs solely for promotion potential. (09:27) Maintain alignment with co-founders on business vision and priorities. (18:37) Keep teams…

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