This week, David Wright is joined by Jared Antczak, Chief Digital Officer of Sanford Health.
Key Takeaways:
– The importance of defining problems rather than solutions.
– The challenge of shifting from a solutions-oriented mindset to a problem-first approach.
– The significance of understanding an organization’s culture and dynamics.
– Sanford Health’s aspiration to become the premier rural health system in the US.
– Leveraging digital and data to improve patient experiences.
– The importance of patient-centered experiences.
– The need to recognize that creating great digital experiences is inherently valuable, even without immediate quantifiable returns.
– The significance of providing personalized, compassionate experiences in healthcare.
– The growing focus on AI, chatbots and conversational AI in healthcare.
– Utilizing longitudinal datasets to predict disease states and provide timely interventions.
Resources Mentioned:
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