This week, David Wright is joined by Manjit Rana, Executive VP of Clearspeed, to explore the topic of disruptive technologies in the insurance industry and the power of voice analysis technology. Key Takeaways: (01:30) Looking at challenges from different perspectives to enhance creativity and innovation. (04:13) Disruption typically comes from outside an industry, emphasizing the need for external insights. (09:57)…
This week, David Wright is joined by Paula Ferrada, Division and System Chief for Acute Care Surgery and Trauma of Inova Healthcare, to discuss the importance of building effective trauma care systems. She also talks about embracing diversity of thought to drive innovation in medicine and never giving up on your dreams. Key Takeaways: (02:06) The key to achieving your…
This week, David Wright is joined by Jared Mabry, Chief Information Officer of D4C DENTAL BRANDS, INC. He shares insights from his career journey and his vision for leveraging technology to enhance the dental experience, especially for pediatric patients. Key Takeaways: (3:09) Don’t be afraid to take on challenging opportunities others may avoid. (12:26) It’s okay to learn on the…
This week, David Wright is joined by Lee Rickles, CIO and Director of Humber Teaching NHS Foundation Trust to discuss digital transformation in healthcare. Key Takeaways: (4:32) Understand the consequences of your actions and inaction when leading change. (8:05) Fail fast and pivot; don’t wait six months to change course. (23:00) Focus on people, not just processes and tools. (24:59)…
This week, David Wright is joined by Jan Husby, Chief Information Officer of PRA Group, to discuss leveraging technology and data to improve customer experiences in the financial services industry. Key Takeaways: (02:48) Start simple when implementing new technology to allow for learning and flexibility. (06:29) Develop trust in your own judgment through experience. (12:17) A clear vision attracts talent and…
This week, David Wright is joined by Gene Kim, the author and researcher behind “The Phoenix Project” and “The DevOps Handbook,” to discuss wiring organizations for high performance. Key Takeaways: (02:55) Study how high performers achieve great outcomes. (08:02) Design humane and helpful user experiences. (15:46) Segment work to enable independence. (21:20) Leaders should enable joint problem-solving. (29:34) Amplify signals…
This week, David Wright is joined by Niraj Patel, Chief Information Officer of Greystone. They discuss staying positive during difficult times, embracing discomfort to grow and collecting data to revolutionize the customer experience. Key Takeaways: (07:07) Doing the right thing leads to success. (14:36) Core principles learned early stay with you. (17:44) Ask leaders for help to grow in new…
This week, David Wright is joined by Jeff Hibbard, Chief Digital Officer of Truliant Federal Credit Union, to discuss digital transformation and leadership in the credit union space. Key Takeaways: (03:25) Adapt plans as needed instead of sticking rigidly to them. (04:31) Have vision, but be ready to pivot strategies. (11:16) Effective communication is critical for major initiatives. (15:43) Managing…
This week, David Wright is joined by Andrew Raynes, Chief Information Officer of Royal Papworth Hospital NHS Foundation Trust, to discuss leading with humility in healthcare and the importance of people in digital transformation. Key Takeaways: (03:34) Have a plan, stick to it and have the courage to carry it out. (05:14) Focus on people, not just technology. (10:36) Live…
This week, David Wright is joined by Abdullah Birdsong, Director of Business Modeling and Transformation at Novant Health, to discuss the innovation of the current health system and the importance of resilience. Key Takeaways: (01:41) Be proactive and open to emerging partnerships. (07:08) Link a personal mission to help lives. (13:29) Turn professional setbacks into rebounds. (19:09) Develop patience and…
