Join David Wright as he speaks with Dr. Patrick McGill, EVP, Chief Transformation Officer and family physician at Community Health Network.
David and Patrick talk about:
- How Patrick accidentally became a family physician and a Chief Transformation Officer.
- The impact of curiosity in solving today’s problems and always looking beyond the status quo to find inspiration and improvements.
- The importance of never underestimating the impact you have on other people.
- The vision for Community Health Network to create frictionless, consistent and equitable experiences with high outcomes.
- How Patrick and his team are trying to maximize growth by implementing a CRM.
- How a focus on patient retention, digitization and the re-launch of a mobile app contributes to operational efficiencies in the hospital.
Resources:
Community Health Network – Website
Dr. Patrick McGill – Twitter
David Wright – LinkedIn
Disruptive Innovations – Website
Disruptive Innovators: Champions of Digital Business – Website
Ryan Holiday – Goodreads
Annie Duke – Goodreads
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