This week, David Wright is joined by Niraj Patel, Chief Information Officer of Greystone. They discuss staying positive during difficult times, embracing discomfort to grow and collecting data to revolutionize the customer experience. Key Takeaways: (07:07) Doing the right thing leads to success. (14:36) Core principles learned early stay with you. (17:44) Ask leaders for help to grow in new…
This week, David Wright is joined by Jeff Hibbard, Chief Digital Officer of Truliant Federal Credit Union, to discuss digital transformation and leadership in the credit union space. Key Takeaways: (03:25) Adapt plans as needed instead of sticking rigidly to them. (04:31) Have vision, but be ready to pivot strategies. (11:16) Effective communication is critical for major initiatives. (15:43) Managing…
This week, David Wright is joined by Andrew Raynes, Chief Information Officer of Royal Papworth Hospital NHS Foundation Trust, to discuss leading with humility in healthcare and the importance of people in digital transformation. Key Takeaways: (03:34) Have a plan, stick to it and have the courage to carry it out. (05:14) Focus on people, not just technology. (10:36) Live…
This week, David Wright is joined by Abdullah Birdsong, Director of Business Modeling and Transformation at Novant Health, to discuss the innovation of the current health system and the importance of resilience. Key Takeaways: (01:41) Be proactive and open to emerging partnerships. (07:08) Link a personal mission to help lives. (13:29) Turn professional setbacks into rebounds. (19:09) Develop patience and…